These terms and conditions are the terms on which we provide the Service to you. They apply to Kreatip and to the client.
- In the moment to Sign Up for a hosting plan “Kreatip Design”and the “Client” need to comply with these terms and conditions.
At the time that you sign up for the Services, you buy the website hosting plan. Each website hosting plan comes with
- User Account
That is included in the $200 Annual cost.
ACCESS TO ACCOUNT
Access to your account using the Service includes access to:
- SFTP File Access: files stored on the website/hosting account, via the WordPress Manager.
The Service does not include access to the Service Provider’s hosting account.
You can obtain access to your account through the username and password that we assign to you. It is your responsibility to maintain the confidentiality of your username, password and other account information.
TECHNICAL SUPPORT AND OTHER ADDITIONAL SERVICES
The Fees include the provision of normal web hosting and server maintenance services.
At your request, we may carry out Additional Services for you, for example:
- technical support for application specific issues, such as PHP, html or script installation
You must pay for all Additional Services that you request at our then current Professional Rates.
It is your responsibility to maintain local copies of your web content and information. The Service Provider performs weekly snapshots of all server data and daily incremental backup of all system and Client Data. However, we strongly recommend that all users keep their own recent copy of their sites for any unforeseen events. Backups are made for server restoration purposes only. In the event of equipment failure or data corruption, you should be prepared to re-upload your data to your account.